Our products are not intended to diagnose, treat, cure or prevent any disease or afflictions. All claims made on the product labels and website descriptions are the sole responsibility of the manufacturer and not the eBay Product Company.
All reviews on the site are from independent individuals and are not the views of the eBay Product Companyor its staff. eBay Product Company takes no responsibility for incorrect information on products or reviews.
Liability for adverse reactions or poor performance also lies solely with the product manufacturer.
Discounts and Offers
We often offer promotional discounts, loyalty rewards and free items. These cannot be stacked together and our checkout system gives priority to the best offer. Typically this then results in a per cent or money discount over a free item. For example if you have got a voucher code you cannot then add a free item from another promotional campaign and expect to get both. If this situation occurs please remove the free item unless you want to pay the full price, minus any discount that you’ve qualified for. Offers cannot be redeemed retrospectively
Payments can be made by credit or debit card, through PayPal.
Should the goods ordered be out of stock at any stage or not expected back in stock within seven days you will be notified by email and given the option of
a) Waiting for more stock to arrive
b) Other goods of the same value to be sent in replacement or
c) A refund.
Refunds will be issued in the same format as the payment being made.
Once your order has been confirmed, payment completed and the goods are in stock your order will be despatched to you within 24 working hours.
If your orders have been sent to an address outside of the EU by a foreign postal service or customs and excise they are not covered by any refund guarantee unless the goods are returned to us.
In the unlikely event of the incorrect goods being sent we will arrange to either collect them ourselves or will send a pre-paid customer returns label.
If the customer has refused delivery (with no mistake on our part) and the item is returned to us, then a 25% restocking fee will apply plus the cost of the delivery both to the customer and the return delivery back to us. Refusal of correct deliveries is deemed to be breaking our terms and conditions unless there is a mistake with the order or the order has been damaged in transit.
If goods can’t be delivered due to the customer being out, a card left by the courier or unattainable in anyway then again a 25% restocking fee will apply plus the cost of the delivery both to the customer and the return delivery back to us.
Please note a signature is required for all deliveries. In the event that a signature is not attainable the item will be photographed at the delivery address and this will be deemed proof of delivery. By placing your order with us you accept these conditions.
Customers in the EU have the right to cancel their order within 14 days of purchase.
Such cancellations are only honoured once the goods are returned to us (if sent) in the exact same condition as received. All costs encored in returning the goods must be covered by the customer.
Even though we try to ensure our prices are always up to date situations beyond our control may arise where the prices are subject to change.
You may return any item that is in mint unopened condition to us at your own expense and within 14 days of receipt for a refund of the purchase price of the goods.
Our returns address is:
Bulgaria, Bourgas, zhk Vazrajdane B3 E2 Fl2
We will notify you on receipt of your return via email and confirm when your refund has been made. Customers will be refunded by the method the order was originally paid with.
Please find more details here.
Law and Jurisdiction
The contract shall be governed by Bulgarian law and we and you consent to the exclusive jurisdiction of the courts of European Union.
Goods ordered outside the Europe may be subject to import duties and taxes. Any additional charges for customs clearance must be borne by you and are not the responsibility of the eBay Product. Customers ordering from outside of the EU, or from the Channel Islands, will incur a 20% administration charge for processing their order. This charge is included in the prices shown on this website.
We respect your right to the privacy of your personal information. We will never pass your details on to other third parties. By providing your email address and/or phone number, you are agreeing to receive contact regarding your order plus our promotional material relating to special offers and discounts. If you do not wish to be contacted by us, then please opt-out of this contact when creating your account online or contact us via phone, email or post.
Please find more details here.
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